Booking Fee / Cancellation Policy

A booking fee of 50% of treatment costs secures clients appointment. Failure to comply with our cancellation policy will mean forfeiture of the booking fee.

We understand that sometimes a last minute change means that you can no longer make your appointment and we ask that you give us as much notice as you can to allow us to fill your appointment from our waiting list.

If you cancel your appointment more than 24 hours before treatment then the booking fee can be transferred across to your next booking.‚Äč Less than 24 hours and the booking fee is non-refundable, and will need to be paid again on your next appointment.